Human Resource Management
Employee Relations and Conflict Resolution
A practical, self-paced course covering employee relations and conflict resolution with ten structured lessons, real-world examples and a final assessment.
Intermediate
10 lessons 5 hours Certificate availableCourse curriculum
- 1Foundations of Employee Relations Sign in
- 2Fair Policies, Ethics and Employee Voice Sign in
- 3Recognising and Diagnosing Workplace Conflict Sign in
- 4Constructive Communication and Active Listening Sign in
- 5Informal Resolution and Managerial Intervention Sign in
- 6Grievances, Investigations and Procedural Fairness Sign in
- 7Mediation and Interest-Based Negotiation Sign in
- 8Managing Performance, Conduct and Boundaries Sign in
- 9Inclusive Conflict Resolution Across Cultures and Locations Sign in
- 10Building a Preventive Employee Relations System Sign in
- Final quiz — sign in and complete all 10 lessons to unlock
Related courses
Human Resource Management
Beginner
Foundations of Human Resource Management
A practical, self-paced course covering foundations of human resource management with ten structured lessons, real-world examples and a final assessment.
10 lessons 5hFree
Human Resource Management
Beginner
Talent Acquisition and Recruitment Strategy
A practical, self-paced course covering talent acquisition and recruitment strategy with ten structured lessons, real-world examples and a final assessment.
10 lessons 5hFree
Human Resource Management
Intermediate
Employee Onboarding and Induction Design
A practical, self-paced course covering employee onboarding and induction design with ten structured lessons, real-world examples and a final assessment.
10 lessons 5hFree